Issue
How can I view a suspended fund in Class?
How can I reactivate a suspended fund?
Resolution
To view a suspended fund
Navigate to Business Level > Business > Browse Funds
- Click on Filter
- Select Suspended - a list of all suspended funds will be displayed
To reactivate a suspended fund
- Log a Support request which provides:
- the name of the fund
- the reason for the reactivation
When reactivating a suspended fund, a reactivation fee and backdated fees apply.