Issue

Some users with Internet Explorer version 11 may get a message when logging in saying "The selected password is weak. Please use a combination of upper and lower case letters, punctuation, and numbers, to strengthen this password."

They are receiving this message even when they have set up a strong password that meets all these criteria.

Cause

This issue is caused by ActiveX filtering being turned on.

Resolution

To resolve this issue, you need to turn off ActiveX filtering. To do this in Internet Explorer, go to

Tools > ActiveX Filtering

Refer to Internet Explorer for more information.