Step 1: Setting up correct account number in the feeds console

The first step is to create a new Broker/Platform Feed and enter in the account information and product. It is important that we check the user guide nabtrade user guide. 

1. You will need to ensure that the account number follows the format specified under the field description. 

2. Double check that the account number entered in Class begins with NT and does not include the - or any digits that follow such as -002.

In the example column we can see how that should look.

For your reference: In the screenshot below you tell which configuration is correct? 
NT1234567-005 is incorrect.

NT1234567-005 will not receive the data feed whereas the bottom account NT1234567  will.
 

The reason is of course due to the extension at the end of the top account

Now that the account details and product have been correctly entered, the next step is to configure the cash accounts.

Step 2: Configuring bank feed linked to nabtrade account

There are two ways we can begin this: 
Either create a new cash feed or go to Fund Level > Investments menu then click on Bank Account. 
Or Click on +New tab on feeds console page and select New cash feed.

 

1. Once you open up the new bank feed setup screen all you need to do is enter a code and Display Name that will remind you it is for nabtrade.

 

There is no need to enter a BSB, Account Number or Product.

2. Hit Activate.

3. Navigate back to the nabtrade feed account.

You will see under Holding Accounts  a new Bank has been created and can be linked.



4. Tick the box and you will see the investment code field become available.

5. The information you need to put into that investment code field is the cash account code. Our user guide contains the commonly used cash account codes for a nabtrade feed Cash account codes used in nabtrade and provides an explanation on the holding type that is associated to the code.

 

Note: In general, the clients' account summary may show what cash code to use however if you are unsure you can simply create a bank account for each then delete them if they do not receive feed data. Alternatively, once the feed is active you can reach out to Class support for assistance by contacting the team at support@class.com.au.

6. Once you have configured the code, click save and you're done. You can repeat this process to setup multiple cash accounts and then go onto the authority process.


 

Additional note:

In the event that the cash account has been setup after the feed you may need to contact support and ask for assistance as you may be missing some feed data. The Suppor team will schedule a resync to load those missing transactions.

Please also be aware, the NAB Trade authority process advises that Class does not send the authority form, instead you or the client will need to send it to the email provided in the authority process as that is the agreed activation method.