On 6 December 2025, Bendigo and Adelaide Bank  finalised a system transition. This required the retirement of Adelaide Bank feeds in Class to be replaced with Bendigo Bank feeds with new account numbers and BSBs assigned. 

For more information please refer to the Adelaide Bank website.

Key Impacts on you as Class users and your clients who are Adelaide bank account owners

• Class received 2 data feeds from Bendigo and Adelaide Bank on a daily basis. One for Adelaide Bank accounts and one for Bendigo Bank accounts. On 6 December 2025 , the Adelaide Bank data feed  permanently ceased.
• The Bendigo Bank data feed will  continue as normal and migrating Adelaide Bank accounts were merged into that feed.
• Migrating Adelaide Bank accounts were issued new Bendigo Bank BSB and Account numbers. 
• The authority will also be transferred into the Bendigo Bank system. Unless advised otherwise, you should not have to sign a new authority form
• Your clients who have an Adelaide bank account will have already been  notified  by  Bendigo and Adelaide bank of this change. 
• The change may also impact other data feeds if cash data is received indirectly via a number of broking or platform data feeds.

Class cannot provide details of the new account and BSB numbers and are therefore unable to automate the creation of new accounts necessary for this migration.

As a consequence there are steps you need to undertake to allow for automated data of the new Bendigo bank account which are set out below.

1. Contact all account holders of an Adelaide Bank account

Contact your account holder and ask them to forward the new BSB and account numbers once they receive them.

2. Create a new bank account

Once you have received the new BSB and Account Number you will need to create new bank feeds by following the steps here.
The product selected will be Bendigo Bank account.

3. Download the existing Adelaide Bank authority form

In the relevant entity, go to Feeds > Feeds console and click on the existing Adelaide Bank account.

Click on the Retrieve Button.

A copy of the Authority form will downloaded into your Downloads folder.

4. Upload the existing Adelaide Bank authority form to the Bendigo Bank account setup screen.

In the relevant portfolio, go to Feeds > Feeds console and click on the Bendigo Bank account created in step 2.

Click the Upload Button and upload the form downloaded in Step 3.

Once you upload the form you will get a Warning message as the barcode is mismatched. To overcome this please click the Verify button on the screen.

The status will change to Waiting on Provider.

Frequently asked questions.

 1. What if there are no uploaded authority form for an account with an active Adelaide bank authority form?

Download a Bendigo authority form and upload that blank form, this is permissible as the authorisation occurred prior to uploading of data feeds being required. 

2.  When will the last transactions load for the old Adelaide Bank account?

The last transaction including the transfer out of the final balance have been loaded into Class. 

3. On what date werel the first transactions loaded for the new Bendigo Bank account?

The first transaction including the transfer in balance were loaded  8 December 2025.

4. From what date can I set up the new feed account?

You can set up the new account as soon as you receive the new account details from the account holder but you will not receive any transactions or balances before 9 December 2025. 

5. What if the Adelaide bank account is the default bank account for the portfolio?  

If that is the case then you need to change the account to another bank account as soon as possible if you expect tax payments or refunds to be paid to or from the account after 6 December 2025.

Even if you set up the new account Bendigo Bank account now and wish to use that as the new default then please bear in mind it will be operational before 6 December.

This section be will relevant for any Adelaide bank account that is the default bank account regardless of whether there is an automated feed in place.

The provider has advised us that there will be a 90 day redirect period in place minimise any potential missed payments or receipts.