I have processed a DRP event on a date correctly. However, the DRP opening balance on the next DRP event is different from the closing balance of the former one. Why?
This occurs when a DRP event of a later date is processed before a DRP event of an earlier date.
As the example below outlines, a DRP event on 28/02/2019 is processed before an event on 13/09/2018. In this case, the opening DRP balance of the event on 28/02/2019 will take into account transactions wth a:
- transaction date before its transaction date, and
- processed date before its processed date
To resolve this issue, resubmit the DRP events ensuring the events that happened first are processed first.