Issue 

How do I process an early access of super benefit using the new condition of release "Compassionate Ground - Coronavirus" for members affected by COVID-19?

Resolution 

Navigate to Fund Level > Transactions > Member Payments > Rollover/ Lump Sum Out

1. Select Member under the Basic Details tab
2. Payment Date is prefilled based on the cash out transaction date
3. Select Compassionate Ground - Coronavirus for Condition of Release  
   

   This condition of release "Compassionate Ground - Coronavirus" is only available if the lump sum Payment Date is between 20 April 2020 and 30 June 2021.  A warning will be given if there are multiple lump sum payments processed for FY 2020 and FY 2021 with this condition of release selected.

   
   
   
4. Click the Payment Details tab 
5. Review the Gross Payment Amount
   

   The Gross Payment Amount cannot exceed $10,000 and no PAYG Withholding amount should be generated. 
   

6. Confirm and Submit the event 
   
   
   
   
7. Print Lump Sum Reports button will now appear, so you can generate the standard request & confirmation letter, as well as the lump-sum payment minute/resolution.  
   
   

For the member who receives this lump sum payment, it is treated as non-assessable and non-exempt (NANE) income and hence the PAYG withholding and payment summary are not required.