In this article you will learn about the Paid Property Valuations integration through Class, including:

• Overview
• Restrict user order permission
• Supported Valuation Types
• Supported Property Types
• Sample valuation reports
• Required Documentation
• SLAs & Timeframes
• Cost
• Cancellation Policy
• Client Flyer
• FAQs

Overview

Class has integrated with PropTrack to enable seamless ordering of paid valuation for commercial and residential properties. Valuations are prepared by certified valuers who meet ATO and audit standards. Reputable valuation firms have are included in the valuation panel, currently JLL is integrated and Opteon is coming soon.

You can place an order on Class, no registration is required and once the valuation is ready the report will be made available through Class and key parts of the valuation will pre-fill in Class including the valuation amount with the option to accept. This will be visible within the Property valuation screen. 

Upfront pricing is available, so you won't need to wait for a quote. Valuation reports are specifically prepared to satisfy requirements for SMSF audits and will include an estimated value, comparable sales evidence, a market rent appraisal and will support retrospective valuations. Non SMSF entities can also obtain a paid valuation.

The cost of the paid valuation upon completion will be added to the next monthly Class invoice with an itemised spreadsheet to identify the entity and property the valuation was purchased for. 

  The valuation services are provided strictly for SMSF compliance purposes (tax and audit). They are not suitable for any other purpose, including Family Law or separation matters.

Restrict user order permission

The Property Paid Valuation Access Setting allows an Access Controller to restrict paid valuation order in a Business, to Access Controllers or users with Read and Write access (default)

Read and Write access users include the roles of Access Controller, Administrator, Feed Administrator & Tax Agent. If this setting is selected each of those users in a Business will be able to request an order.

  Navigate to Business Level > Settings > Security > Property Paid Valuation Access Settings

  This setting will only be visible to Access Controllers to see and update

Supported Valuation Types

The following valuation types are supported for both Residential and Commercial Properties. Retrospective valuations of up to 2 years can be obtained enabling you to get more accurate valuation estimates when requesting valuations for a date in the past.

Desktop Valuation: This is conducted by a certified valuer without a physical inspection, using comparable property sales data and information provided, making it a cost-effective option. 

Short Form Valuation: This involves a site visit by the valuer for a more detailed property assessment and more comprehensive report. 

Supported Property Types

Properties valued over $5m are not currently supported for valuations. 

Supported types Residential 

• Single dwelling/Townhouse
• Units/Apartments

Supported types Commercial

• Warehouse
• General Purpose Factory
• Office
• Retail

There are some property conditions which are not currently supported for property valuations for residential and commercial. For a complete list refer to this user guide article here.

Sample valuation reports

Below are example valuation reports showing sample format, methodology, and key components typically included in valuation assessment.

• Residential Desktop
• Commercial Desktop
• Commercial Short Form

Required Documentation

The following documents are required to be uploaded to enable the valuer to prepare the valuation report:

All Properties (Required):

• Floor plan of the property

• Executed copy of lease agreement(s)
• Details of any lease incentives
• Tenancy schedule or current rent payable
• Strata contributions notices (for strata-titled properties)

• Executed copy of the contract of sale, including the vendor's statement

Other information (Optional)

• Details of any negotiations underway with existing or incoming tenants
• Arrears report
• Budget outgoings for financial year– rates notices etc
• Details of any outstanding incentives, rent rebates, contributions, lessor works
• Details of any capital expenditure required
• Building plans/survey plans
• Confirmation that there are no issues relating to aluminium composite panelling
• Environmental report, if available
• Asbestos Report

SLAs & Timeframes

The below are indicative timeframes for when to expect the different report types to be made available, assuming all correct information was provided upfront:

You can refer the user guide on postcodes here for a complete list of which category each postcode falls in. 

Costs

Property valuation costs vary depending on the following factors

• Valuation type (Desktop or Short Form)
• Property type (Residential or Commercial)
• Estimated property value range ($0 to $2.5m or $2.5m+ to $5m)
• Postcode location (metro or non-metro)

The estimated value range is an approximation entered by the user requesting the valuation. The valuer reserves the right to update the estimated property range pricing band if this is significantly different from the final valuation. 

An estimated fee will be provided upfront based on the details entered. The final fee will be confirmed when the valuation is completed. This will be added to the monthly Class invoice in the month following a purchase with itemised details of the entity and property details.

Paid Valuations are available for properties in different areas including metro, non-metro, regional and remote areas. To check a property's postcode refer here, currently metro & non metro are supported. 

 There is a promotion running for discounted valuations that are completed before 30 June 2026. The promotional pricing is detailed here. 

Cancellation Policy

Desktop Valuation
You can cancel the request at any time before the valuer completes the report, with no cancellation fee.

Short Form
You can cancel the order for no fee unless you try to cancel after the valuer has completed the site visit. The following cancellation costs will apply.

Residential Property Short Form

Commercial Property Short Form

Client Flyer

To help you communicate this offering to your end clients, we’ve created a short flyer you can share with trustees and members. It provides a simple overview of what Class offers including the key benefits. You can download here.

FAQs

How to Distinguish between standard property and complex property?

Standard commercial properties generally refer to industrial, office and retail properties below $5 million that are owner-occupied or single-tenant. Complex properties refer to specialised property types, such as retirement villages, service stations or shopping centres with multiple tenants.

Does this valuation include rental appraisal or Market rent value?

Yes. This valuation supports the assessment of market rent . Where required, a registered valuer can determine the market rent based on comparable market evidence and the specific characteristics of the property. The valuer may also review the lease terms to ensure any clauses, rent reviews or conditions that could impact the rental assessment are appropriately considered.

Some trustees have received push back from valuers who only provide market valuations and say rental appraisals are better handled by agents. Can registered valuers do both without relying on a lease agreement?

Yes, registered valuers can assess both market value and market rent. A copy of the lease is required so the valuer can consider relevant clauses, review mechanisms and conditions that may affect the rental assessment.

What's Next?

You can read about ordering a paid property valuation here.