What's Changing for Commonwealth Bank Data Feed Activations from 23 November 2026?
Issue
From 23 November 2026, Commonwealth Bank (CBA) data feed activation in Class includes account statements as well as transaction data.
Context
Account holders may receive an email from CBA with the subject line "Important changes to your Bank Feed service". This is a legitimate CBA communication.
CBA has updated its data feed to support more account types, such as term deposits, and is expanding it to include account statements. CBA has also added a new authorisation type to activate the data feed. The previous authorisation type is still supported.
Response
When you activate a CBA data feed from 23 November 2026, the account holder gives one authorisation to CBA. This authorisation covers both the bank feed (transaction data) and the document feed (eligible account statements) for the nominated accounts. You do not need a separate authorisation for statements.
| Provided through the CBA data feed | Before 23 November 2026 | From 23 November 2026 |
|---|---|---|
| Transaction data for nominated accounts | ||
| Statements for eligible nominated accounts |
Initially, CBA provides statements for the 2026 financial year (FY26) for the account types below. CBA may add other account types, and eligibility may change over time. Transaction data continues to flow for nominated accounts not on this list.
| Eligible CBA account types |
|---|
| Commonwealth Direct Investment Account (CDIA) |
| Retail Term Deposit |
| Business Transaction Account |
| Business Online Saver |
| CommSec Notice Investor |
| Business Investment Account |
| Business Foreign Currency Account |
| Notice Deposits: Capital Growth Account |
Statements load to the Class Document Management System (DMS).
Navigate to Fund Level > Fund > Fund Document.
Opting Out of CBA Statements
No action is required unless the account holder does not want CBA statements provided through the Class data feed.
Transaction data and statements share one authorisation, so opting out also stops the transaction data for the nominated accounts. It does not close or change the CBA accounts.
To opt out:
- Email AUSR_SM10136@cba.com.au by 28 November 2026.
- Use the subject line Opt-out Request: CBA Statements.
- Include the account name and account number for each account, using the template below.
Subject: Opt-out Request: CBA Statements
Dear CBA Team,
Please opt the following accounts out of receiving CBA statements through the Class data feed. We understand that opting out also stops the associated bank data feed.
Account name: [Account name]
Account number: [Account number]
Kind regards,
[Your name]
Activate the Feed
To activate the feed, use the user guides below.
| User guide | Use it to |
|---|---|
| CBA: Commonwealth Bank of Australia | Set up the CBA data feed and request authorisation from the account holder |
| CBA Statements | Check and manage CBA statements received through the document feed |
To activate the feed, use the user guides below.
| User guide | Use it to |
|---|---|
| CBA - Commonwealth Bank of Australia | Set up the CBA data feed and request authorisation from the account holder |
| Commonwealth Bank of Australia (CBA) Statements | Check and manage CBA statements received through the document feed |