I have a fund that was previously receiving data via a data feed. There are no transactions flowing through after a certain date eg, 15/02/2019.
There are two possible causes for this issue:
- a date has been entered in the Do Not Load Data After field for the feed
- a date has been entered in the Fund End Date field in the Fund Details
To resolve this issue you need to remove either the:
Remove the Do Not Load Data After Date
Navigate to Fund Level > Feeds > Feeds Console
- Click on the relevant feed
- Delete the date in the Do Not Load Data After field
Remove the Fund End Date
Navigate to Fund Level > Fund > Fund Details
- Click Edit
- Remove the date from the Fund End Date field
- Click "Save"