On Overview tab, the brand name is entered into the Brand field

Navigate to Fund Level > Settings > Brand Details

1. Check the Brand Code
2. Enter the Brand Code into the Loader
3. Brand Code should be one word

Data has been copy/pasted into the loader, this has overwritten the underlying macros

Cells, rows or columns have been deleted, moved or inserted. This has corrupted the loader as there is conditional formatting behind most of the cells

1. Download a fresh copy, refer to our User Guide Excel Fund Loader Introduction
2. Copy the data from the old Loader
3. Paste the data into the new Loader,refer to knowledge article, How to copy and paste in an Excel Transaction Loader

User created holdings have not been set up in Class at Business Level

If the security has not been setup, refer to User Guide Unlisted Security Set-Up for detailed steps.

Amounts from another source are copy/pasted onto the loader but have more than 2 decimal places for Dollar Amount Field.

Dollar Amount field should have only 2 decimal places

Unit field should have only 4 decimal places.

How to identify numbers entered into Excel Loader with more than 2 decimal places

On Income and Portfolio tab, the Reference Code Type entered on each tab is not the same, i.e. they do not match

Ensure that the holding reference code entered and the reference code type selected match. Refer to Income Tab (Excel Transaction Loader) for detailed steps.