I am unable to download Excel Loader from Business or Fund Transfer Data File and receiving the error message:
'xxxx_ExcelLoader.xls' cannot be accessed. The file may be corrupted, located on a server that is not responding, or read-only.
The caching in the browsers is causing this issue.
To resolve this issue:
- Navigate to your browser settings
- Clear cached files
- Reopen the fund link
- Re-download the Fund Excel Loader - Navigate to Business Level > Excel Fund Loader or Navigate to Fund Level > Report > Run Reports > Fund Transfer Data File
- Retry extracting and opening the ExcelLoader file.