Issue

This article outlines the steps to follow when you want to exhaust a pension balance in Class. 

Resolution 

Steps to exhaust a pension with pension drawdowns

Navigate to Fund Level > Periodic Processing > Period Update

1. Click on the relevant financial year
2. Run a period update one day before the last pension drawdown

Navigate to Fund Level > Transactions > Member Payments > Pension Drawdown

1. Enter the details of the final payment - ensure the payment will bring the pension account balance to zero
2. Submit  

Steps to exhaust a pension with pension commutation

Navigate to Fund Level > Periodic Processing > Period Update

1. Click on the relevant financial year
2. Run a period update one day before the last pension commutation

Navigate to Fund Level > Members > Pension Commutation

1. Enter the relevant details of the transaction
2. Select 'full' in the payment amount type
3. Submit 

To suspend the pension refer to knowledge base article, How do I remove exhausted pension from Browse Pension Review page?