Issue 

Period Update error -  'Cannot perform benefit allocation, Asset Pool has total member account equal to zero'

Background

This issue occurs when there was an Asset Pool from the prior financial year with member account/s and investments but the member has left or has a nil account balance.

Resolution

To resolve this issue, you need to add a new asset pool structure, add a new pool and move the member accounts and holding accounts to the correct pool.

Step 1: Add a new Asset Pool Structure

Navigate to Fund Level > Investments > Maintain Asset Pools

1. Click on Add button to "Asset Pool Structures"
   
   
2. Enter the Structure Name
   
   
3. Click on Save

Step 2: Add a new Pool

Still in the Asset Pools Summary screen

1. Click on Add under Summary tab
   
   

Step 3: Move Member Accounts and Holding Accounts into the correct Pool

Refer to User Guide Asset Segregation for detailed steps 

For further information on other period update errors, refer to Period Update Error Messages: Summary