Period Update error - 'Cannot perform benefit allocation, Asset Pool has total member account equal to zero'
This issue occurs when there was an Asset Pool from the prior financial year with member account/s and investments but the member has left or has a nil account balance.
To resolve this issue, you need to add a new asset pool structure, add a new pool and move the member accounts and holding accounts to the correct pool.
Step 1: Add a new Asset Pool Structure
Navigate to Fund Level > Investments > Maintain Asset Pools
- Click on Add button to "Asset Pool Structures"
- Enter the Structure Name
- Click on Save
Step 2: Add a new Pool
Still in the Asset Pools Summary screen
- Click on Add under Summary tab
Step 3: Move Member Accounts and Holding Accounts into the correct Pool
Refer to User Guide Asset Segregation for detailed steps
For further information on other period update errors, refer to Period Update Error Messages: Summary