Issue
Period Update error - Fund opening position is not balanced
Cause
There is a difference between the total member balance and total assets in the Load Opening Balance page.
To troubleshoot this issue review the Fund Opening Position.
Navigate to Fund level > Fund > Load Opening Balances
- Click on Review button
- At the bottom of the pop-up screen, a message shows up indicating the difference
Resolution
To resolve this issue, check the 30 June balances in Load Opening Balances and update any incorrect amounts.
Navigate to Fund level > Fund > Load Opening Balances
- Go into each tab to confirm the 30 June balances are correctly entered
- Update the incorrect amount
- Click on Submit
- Click on Review to confirm the issue is fixed
For further information on other period update errors, refer to Period Update Error Messages: Summary