Issue
I can't login to Class and have forgotten my password.
Resolution
- From the login screen, click the Forgot password? link below the Login button as shown below:
- A popup box will appear prompting you for the email address you used to login.
- Enter your email address used as your Class login. Click the Send New Password button.
A confirmation message will display in the top of the screen advising that a link to reset your password has been emailed to you:
- You will receive an email from noreply@class.com.au with text similar to the following:
- Click on click here link and you will be redirected to the Reset Password screen:
- Enter the new password in both the Password and Confirm Password fields, then click Reset Password. The login screen will appear with a message that your password has been changed successfully.