Welcome to the November edition of FAQs!
Managing Member Pension and Contribution
-
Member Contribution
There are scenarios where some members of a fund may have multiple super funds. In such cases, it's crucial to accurately track all contributions made to these funds in order to comply with contribution caps and ensure the total superannuation balance is correct. It is recommended to track contributions made to these other funds using Contribution Caps to ensure that the member's contribution caps and total superannuation balance are accurately reflected in Class. -
Minimum Pension
Reviewing errors when requesting Actuarial Certificate
A fund may be required to request an Actuarial Certificate during year-end processing. Please ensure that you have selected an Actuarial provider that supports integration with Class in the Business Settings.
Listed below are some common errors you may encounter when requesting Actuarial Certificate.
- Bad request: When the fund has missing details like Date of birth for one or more members or non-members of the fund, ACN of corporate trustees, Date of Death, or Leave Fund date, you may encounter Bad request or Internal 500 Error message. To resolve these errors, please follow the guidelines in this article and retry requesting.
- Problem transmitting request: This is another common issue that is caused due to missing contact details for business. This error can be fixed by Navigating to Business from business level>Business details> Contact details>Add.
- Failed To Transmit: You may experience issues if the fund contains a large number of pension accounts or numerous transaction events, such as member contributions, commutation, withdrawals, or pension establishment. These conditions can cause the transmission to fail due to a timeout error. If this occurs, please submit an actuarial request directly to the provider and manually update the percentage in the Fund policy
Processing Property Transactions
Class provides well-designed and user-friendly features for property transactions, including buying, selling, valuation, LRBA management, and depreciation worksheets. Here are some Help Articles that can assist you with the Property processing in Class.
- Automated Valuation Estimates for Property
- Adding Assets to a Depreciation Worksheet
- Limited Recourse Borrowing Arrangements (LRBA) Set-Up
- How to process a property purchase across Financial Years
- How do I treat a property disposal across multiple financial years
- Depreciation Sale / Disposal
Webinars and Training
Training:
Class offers a complimentary online course, Class Essentials, covering modules and topics presented in our live training courses. These modules can be attempted in any order, and upon completion, you will receive a certification of achievement.
Webinars:
Date |
Title | Link |
27 Aug 2024 | Tax Statement Processing | Recorded Webinar |
29 Oct 2024 | Pension Processing in Class | Recorded Webinar |
31 Oct 2024 | Class Quarterly Product Updates | Recorded Webinar |
3 Dec 2024 | Corporate Action Processing | Registration link |
21 Jan 2025 | Property Processing - Split and combine, depreciation worksheet | TBA |
12 Feb 2025 | Year End Processing | TBA |
Please keep a lookout for our in-app shoutout pop-up notifications detailing how to register for our future webinars.
Customer Support during the festive season
Class Support operating hours will be 9am to 5pm (AEDT) from 23rd December 2024 to 3rd January 2025.
To view the FAQs newsletters from past months please click here.
As always, you can contact the Class Customer Service team on 1300 851 057, Chat with us via Live Chat, or email us at support@class.com.au