Thank you for working with us in 2021! It has been an absolute pleasure and delight supporting you throughout the year.
Customer support during the festive season
Our offices will operate with skeleton staff 9am to 5pm (AEDT) from 29 Dec 2021 to 7 Jan 2022. Our teams will be contactable via Live Chat only, with phone support resuming on 4 Jan. From the entire Class Customer Service team, we wish you and your families safe & happy holidays!
This year, despite the challenges brought on by the pandemic, our amazing support team have done a stellar job working remotely most of the year. Here are some statistics of services delivered in the calendar year 2021.
We look forward to working with you in 2022!
SMSF (SuperStream) Rollovers and Release Authorities
We have received some questions around the Class ESA for SuperStream. Below are links to a couple of articles that can help answer your questions.
Rollover and Release Authority is a new process for us and our clients, we are here to support you every step of the way. Here is a summary of help articles on this process that will guide you through.
Director Identification Regime
As part of the 2020 Budget Digital Business Plan, the government announced the full implementation of the Modernising Business Registers (MBR) program. For more details, please click on this link.
Here is a link to Class' FAQs on Director Identification Number Regime
Got an idea to improve Class?
Why not register your idea via this Link , and have the Class client community vote on your idea. The more votes an idea gets, the faster it will be evaluated for future development.
To view the FAQ newsletters from past months, please click here.
Feel free to contact us via Live Chat, via email (Support@class.com.au) or call us on 1300 851 057.