Welcome to the January edition of our Class FAQs.

This month we cover the upcoming Multi-Factor Authentication (MFA) changes to client view and Class Investor app. We'd also like to share some tips to help maximise transaction processing in Class.

MFA Client View and Investor App

We've added the option to setup MFA using SMS, making it easier to secure your accounts and sensitive data.

From February 9 2023, Members, Beneficiaries, Trustees and Investors will need MFA to log into client view and the Class Investor App. All users will be able to reset their own MFA and change MFA methods. Class App users with Read/Write permission will also be able to reset MFA for clients.

To further assist you and your clients, we've prepared this article and a help centre FAQ here.

Data Feeds

• Class supports 230+ feeds. To learn more about our feeds, please check our Data Feeds Overview page. 
• If there's an issue with one of your data feeds, please check our Data Feeds Status page for the latest updates.
• If your data feed has started, but the investment holdings are duplicated, please refer to this article.
• If your working data feeds are showing the feeds no longer active status, you can find the common reasons in this article.
• When your data feed is active, but there is no data loaded after a certain date, the fund may have a "Fund End date" or a "Do not load data after date" entered. You can refer to this article for more information.
• If your Macquarie or HUB24 feeds are unbalanced and missing some transactions, you can click on the Request History Button to fill in those gaps. 

February Annual Return Lodgment

The ATO lodgement deadline for newly registered SMSFs is just around the corner. Class has continued to focus on helping our customers achieve greater efficiency through our tax lodgement functionality.

Class lets you lodge your SMSF tax returns directly to the ATO within a few clicks. The advantages of lodging using Class include:

• Time Savings: lodge multiple tax returns in bulk via a single screen. 
• Centralised: Easily track and manage all your SMSF lodgements via our tax lodgement console across your entire business. 
• Less Errors: Reduces the chance of any human errors encountered when exporting the tax return manually to other software systems. 

SuperStream Rollover & Release Authority Information

• SMSF SuperStream rollovers and release authorities remains as a hot topic, all of the related Help Guide articles can be find via this link. 
• What is an ESA and where can I find it in Class?  
• Is "smsfdataflow" a valid ESA for SuperStream?
• We've put together this checklist to help you prepare for SuperStream Rollovers and Release Authorities (RA) processing for a fund.
• Still have question about SuperStream? Please check out our Superstream FAQs page for more information.

For guidance on processing member payments that are not SuperStream related please refer to our User Guide.