Issue

Member has received some Employer Contribution, but this amount has been treated as unrestricted non-preserved. I tried to use Adjust Member Account Components to update it, but it is not moving to preservation. Why?

Cause

This occurs when a member retires and later returns to work. However, this status has not been updated in Class, so employer contributions are still treated as unrestricted non-preserved component.

Resolution

To resolve this issue:

Navigate to Fund Level > Members > Browse Members

1. Click on the arrow next to member's name
2. Click on Member Transitions
3. Click on New and input the date of return to work